Return and Refund  Policy

At Scented Sonnets, every candle is handcrafted with care and made in small batches. We take great pride in the quality of our products and carefully inspect each order before it is shipped.

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Returns

Due to the handmade and customized nature of our products, we do not accept returns or exchanges for change of mind, personal preference, or incorrect orders placed by the customer.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please email us at shop@scentedsonnets.in with:

• Your order number

• Clear photos of the damaged or incorrect product

• Photos of the outer packaging

After reviewing your request, we'll offer a suitable resolution, such as a replacement or refund, where applicable.

Customized Orders

Customized and personalized products are made specifically for you and are not eligible for returns or refunds, unless they arrive damaged or there is an error on our part.

Refunds

If a refund is approved, it will be processed to your original payment method within 5–7 business days. The time it takes for the amount to reflect in your account may vary depending on your bank or payment provider.

Order Cancellation

Orders can only be cancelled before production or dispatch begins. Once your order has entered production—especially for customized items—it cannot be cancelled.

Contact Us

If you have any questions about our Refund & Return Policy, we're here to help.

Email: shop@scentedsonnets.in

Thank you for supporting Scented Sonnets. Your trust means everything to us. 🤍